Mira support

Help

Support for Mira on iPhone and Android by Friction Ventures.

Get help

Email mira@frictionventures.com . Include a short description of the problem and the Mira app version shown on your device. Do not send passwords, Apple or Google credentials, verification codes, voucher codes, health records, meal photos, or voice recordings by email.

Sign-in

On iPhone, choose Apple or Google sign-in; Android uses Google. Use the same Mira account to return to your journal. If you choose Hide My Email with Apple, Mira receives a private relay email address that may differ from your Google email.

Payments and access

Use Restore in Mira’s Profile to refresh an existing purchase while signed in to the Mira account that owns access. For an App Store purchase, also use the Apple Account that made the purchase. Restoring does not start a new subscription.

For App Store billing, manage or cancel the subscription in iPhone Settings → your name → Subscriptions. See Apple’s cancellation instructions. For Google Play billing, use Google Play’s subscription settings. Deleting Mira or your Mira account does not cancel a store subscription.

Free-access vouchers do not require payment details and do not renew automatically.

Privacy and account controls

Mira’s Profile screen provides data export and account deletion. Apple Health or Health Connect permissions, Mira’s health consent, imported-data deletion, and account deletion are separate controls. See the privacy policy and account-deletion instructions for details.